Privacy Policy

Introduction

Welcome to https://home-care-services-la-feria-texas.primarycareaid.com (hereinafter referred to as “Home Care Services La Feria Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered through these platforms. Please note that this policy does not extend to third-party websites or services linked from our platform. These external entities have their own privacy policies governing the use of your information, and we encourage you to review them carefully.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

Using any of our applications and services as an authorized user.
Visiting our websites that link to this Privacy Policy.
Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. The categories of information we gather include:

Account Information: Details related to your account creation and login, including usernames and passwords.
Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
Financial Information: Bank account numbers, investment portfolios, and financial transaction records (when applicable).
Purchase Information: Products or services you have bought from us, along with purchase dates and quantities.
Mobile Device Identifiers: Unique device IDs, mobile network information, and mobile operating system details.
Location Data: Your geographical location data when using our location-based services.
Feedback: Comments, suggestions, and reviews you provide to improve our products and services.
Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts with us.
Product Information: Details about the products or services you show interest in or purchase from our e-commerce platform.

We collect this data through multiple channels, such as user inputs, form submissions, interactions with our applications, and automated technologies like cookies and tracking pixels. Additionally, third parties may share Personal Data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on how our website is used. Cookies are small text files stored on your browser that serve various purposes:

Strictly Necessary: These ensure basic functions of the website, like secure login.
Preference: Cookies store user preferences for a personalized experience.
Analytics: They help us analyze site usage, perform diagnostics, and improve performance.

Users can control non-essential cookies through our Cookie Manager, allowing them to manage their privacy settings.

Retention and Deletion

The duration for which we retain Personal Data depends on the purpose of its collection and local legal requirements. We only keep data for as long as it is necessary for the fulfillment of these purposes, after which it is securely deleted or anonymized.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

Encryption for secure data transmission and storage.
Engaging secure third-party processing providers who adhere to strict privacy standards.
Regular security audits and updates to address emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us, and we will take immediate steps to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access to your data and its use details.
Correction or rectification of inaccurate or incomplete data.
Erasure (also known as the ‘right to be forgotten’).
Restriction on further processing of your data.
Portability of your data, allowing you to move it from one service provider to another.
Objection to the processing of your data for specific purposes.
Non-discrimination for exercising your data protection rights.

To exercise these rights or seek clarification, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any queries, unsubscribe requests, or data-related concerns, please reach out to us via:

Email: [email protected]
Postal Mail: [Provide Address]

We are committed to addressing your privacy concerns and ensuring a transparent and secure experience while using our services.